Ordering
and Shipping Information |
| Shipping: |
Scuba Center uses UPS as our primary
shipping method. Please note UPS will not deliver to P.O. Boxes (we will need a
physical address). Specify at time of order if a method other than
UPS Ground
Service is desired (Next Day Air,
2nd Day Air, 3
Day.). UPS Services for Hawaii and
Alaska are available via Next Day Air or
2nd Day Air. Shipping rates are calculated
by UPS based on the destination as well as total weight and insured value of your
shipment. Consult UPS for more information on estimated transit times and services they
offer.
Orders to Military addresses (APOs and FPOs) are shipped using US Mail.
Postal rates are calculated based on the destination as well as total
package weight and
insured value of your shipment. Consult the US Postal Service for details of their services. Due to distribution restrictions from many manufacturers we ship only within
the United States.
Feel free to ask for details. |
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UPS Package Tracking Information: |
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Contact
us for the UPS tracking # for your package(s) or request that we email your tracking # at
the time of your order. |
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Customer Service / Contact Information: |
The information on this page should answer most product ordering, shipping and delivery questions.
If you have additional questions, or would like to place an order, please contact either of our two stores. |
| Minneapolis |
Eagan |
| Phone: (612) 925-4818 |
Phone: (651) 681-8434 |
| Fax: (612) 925-5933 |
Fax: (651) 681-8433 |
| email |
email |
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Government Sales: |
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Payment options: |
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Scuba Center accepts Visa, Master, American Express, and Discover.
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Returns / Exchanges*: |
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We will accept items for return or exchange within 30 days of purchase. Items for return / exchange must be new / unused (including original product packaging and any warranty cards, owners manuals, etc.) and must be accompanied by a copy of valid sales receipt. All returns / exchanges must be approved in advance and freight prepaid or we must refuse the shipment.
Other terms and / or conditions may also apply to special orders and / or specific items.
Custom made products are not returnable. |
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Warranty Information: |
Scuba Center is an authorized dealer for all the products we sell. We order directly from the manufacturer / distributor of the items to give you the best quality and service. When you purchase your equipment from us, you will be receiving the
Full Manufacturers Warranty... No games, No gimmicks.
Please contact us with any questions you may have either before or after your purchase. We invite you to contact the product manufacturer / distributor directly to verify that you are dealing with an authorized dealer. The manufacturer / distributor will also be the best source of warranty information. |
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A note about internet sales: |
| Several manufacturers do not allow the sale of their products except "in-store." For these brands we cannot sell and ship products for orders placed by phone, Internet, or other methods. While
Scuba Center may advertise these items or offer links to them on our site, we will only deliver these products "over-the counter."
This is your assurance that your warranty is valid. |
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